FAQ
- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
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This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
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No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. To use your credit/debit card as a PayPal guest click the link you see right below the PayPal Log In to your account info.
- You are not a fan of PayPal and want to pay some other way!
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My website is set up to only accept PayPal, BUT if you contact me I can send you a secure email that allows you to pay using your Visa, MasterCard or American Express card. It is processed via Wells Fargo Bank.
- How do you ship?
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Your jewelry will be mailed in a silver foiled gift box via First Class Mail from Missoula, Montana. Orders are mailed out Monday through Friday. Most orders are mailed the same day as your purchase. International customers please allow 4 to 6 weeks for your order to reach you. VAT/Duty fees are international customers responsibility to pay. FREE of charge First Class shipping offered worldwide!
- Do you accept returns? Yes, if you are unhappy with your purchase, just contact me. I want you to be happy and will work with you to exchange or refund your purchase.
- If you desire any of my designs lengthened or have a question, please feel free to contact me.
Contact me within 3 days of receiving your jewelry if you desire to return or make an exchange.
Items must be in their unused, original condition for a refund or exchange. If you have received an item that is broken or defective, please let me know and I will work with you to correct the situation. Shipping charges are non refundable.
Custom orders and sale items are not returnable.